CHLA CARE NETWORK
SPECIMEN TESTING AND SUBMISSION INSTRUCTIONS
February 1, 2023 Update
If requesting supplies please give ample time. The TAT for Distribution Services is 5-7 business days.
The CHLA Lab accepts in-office specimen collections for testing. Office-collected specimens should be shipped/couriered to the CHLA laboratory. As a reminder, CHLA’s Lab does not accept 3rd party billing for patients over the age of 21. To bill for these services, the CHLA Laboratory Service Center can set up a contract account for the Care Network practice. Patients and staff are advised to pay the office directly and the CHLA laboratory will send the office a monthly invoice. To set up a contract, please complete the Facility Contract Set Up Form and email it to PLMLabServiceCenter@chla.usc.edu.
For more information on what type of specimens can be collected in-office,
call the Laboratory Service Center at 877-543-9522.
Please note that the maximum courier range from the CHLA Main Campus is 25 miles. If you are requesting a courier and do not have a CHLA lockbox please call the laboratory service center by 2 PM the same day to ensure the specimen gets picked up in a timely manner.
*Testing criteria have been developed with the
Infectious Disease faculty and the Infection Control and Prevention team at CHLA.*
Billing for patients under 21:
Please make sure that patients under 21 provide their insurance card for billing, along with the “Clinical Requisition Form” found here.
Please note that HMO insurance is not accepted
Billing for patients over 21:
Please note that insurance is not accepted for patients over 21. The referring practice needs to have a contract account set up with CHLA for billing purposes. You can find the “CHLA Contract Setup Form for Care Network Physicians” here. If an account has not been set up, please complete the form and submit it to the Laboratory Service Center via fax or email (Fax Number: 1-323-361-6157; Email: PLMLabServiceCenter@chla.usc.edu).
ORDERING TESTING KITS
CHLA offers supplies to Care Network practices that will be collecting and sending specimens to the CHLA main campus located at 4650 Sunset Blvd, Los Angeles, CA 90027. When requesting, please be sure to complete the “Supply Request Form” and fax the form to 323-361-6157. Once the form is received and processed, supplies get delivered between 5-7 business days of the request.
SPECIMEN COLLECTION GUIDELINES
All specimens collected at a Care Network practice must be labeled with two patient identifiers: patient name and date of birth, and ideally, collector's initials. A copy of the patient’s insurance information will also need to be attached to each specimen.
*LA county only
Care Network practices within LA County can request a will-call courier service for specimen pick-ups.
All pick up’s need to be called in to our Lab Service Center by 2 pm, daily, for pick up the same day.
If a practice has samples after 2pm, they need to store it in their location per sample directions to be picked up the following day.
We do not offer “STAT” pick - ups. All samples will be picked up within 4 hours from the time the courier is dispatched.
We will only pick up specimens within 25 miles of CHLA's Sunset campus.
87635 novel coronavirus tests through infectious agent detection by nucleic acid.
For more information on CDC ICD COVID-19 guidelines, please click here.
Please note that with the early release of these CPT codes, the health plans need to manually upload these code descriptors into their claims system and fee schedules. This delay may result in processing errors. If you experience claim errors, please reach out to Anahit Petrosyan at firstname.lastname@example.org.