CHLA CARE NETWORK
SPECIALTY RESOURCES
WARMLINES
GI WARMLINE
Have a GI clinical question? Talk to a specialist at Children’s Hospital Los Angeles through our GI Doctor of the Day pilot service—exclusively for Care Network pediatricians.
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323-361-5924
Monday to Friday, 9 a.m. – 4 p.m.
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A staff member will answer your call and pass your contact information to one of our GI specialists. You will receive a call back within an hour.
ORTHOPEDIC AND SPORTS MEDICINE WARMLINE
In an effort to facilitate communication and streamline access for Care Network pediatricians and their patients, the Care Network Team in partnership with the Children's Orthopedic Center have developed a direct line for Care Network physicians.
For any clinical questions, please call one of our Orthopedic access nurses at 213-280-0513.
For help with access or to reach a nurse directly, call into the Orthopedics Phone Tree at 323-361-2142 and press 5 "to speak to a nurse".
Please note that this service is exclusively available to Care Network pediatricians ONLY.
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Orthopedics also offers a Saturday clinic ONCE a month. The clinic is staffed with 1 provider and will include the full complement of services, including radiology and casting. The Children's Orthopedics Center can provide direct access and has committed to prioritizing Care Network referrals. Please see below for details:
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Location: Orthopedics Main Clinic, 4th floor OPT
Occurrence: Saturdays, ONCE a month
Clinic Time: 8 AM to 12 PM
Providers: Melissa Bent, MD
NEUROSURGERY WARMLINE
Providers: Neurosurgery Physician of the Day (POD) / Specified Physician
323-361-1800
8AM – 5PM, Monday-Friday excluding Holidays
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Call back hours: Same business day (end of day) if calls received before 3PM. Calls received after 3PM will receive a call-back next business day.
NEUROLOGY WARMLINE
Providers: Neurology Physician of the Day (POD) / Specified Physician
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323-769-9516
8AM – 5PM, Monday-Friday excluding Holidays
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Call back hours: Same business day (end of day) if calls received before 3PM. Calls received after 3PM will receive a call-back next business day
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Please click here for the most up to date referral request form for the Division of Neurology.
Please use this form for all neurology referrals.
UROLOGY WARMLINE
Have a Urology clinical question? Talk to a specialist at Children’s Hospital Los Angeles through our Urology Doctor of the Day pilot service – exclusively for Care Network pediatricians.
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323-361-2247
8AM – 5PM, Monday-Friday excluding Holidays
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A staff member will answer your call and pass your contact information to one of our Urology specialists. You will receive a call back by the end of the day if your call is received before 3 PM. Calls received after 3 PM will receive a call back on the next business day.
BEHAVIORAL HEALTH MD WARMLINE
The Care Network in collaboration with the Division of Psychiatry at CHLA, now offers advice on psychiatric issues and medication management via a Peer-to-Peer (P2P) consult. The Care Network and the Division of Psychiatry at CHLA have been working together to give our providers direct access to Child & Adolescent Psychiatrists to help improve decision making within your clinical teams and ultimately enhance patient care outcomes.
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323-361-9150
8 am - 4 pm
Monday - Friday
If the Triage Administrator is not available to answer the phone, the Pediatrician shall leave a voicemail for the triage administrator, who shall return the Pediatrician’s call the same business day or the next business day, if the voicemail was received after 3:30 PM (PT).
If a consultation is requested, the Triage Administrator will schedule the consultation with a CHLA Psychiatrist on the same day or next business day, depending on when the call was received. A CHLA Psychiatrist will be available between 12:30 PM to 1:30 PM (PT), Monday through Friday to return the Pediatrician’s call.
AMBULATORY CARE ACCESS
The Provider Relations’ Specialists are available to assist with any patient referral issues. Below is their contact information and the territories they oversee. Also enclosed in this letter is the main referral phone number along with a list of phone numbers for our outpatient clinics.
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Andrea Pavon, MHA
Cell: 323-449-6974
Territories: San Gabriel Valley, South Bay, Orange County, and Los Angeles Metro
Kelly Reardon, MHA
Cell: 323-208-2336
Territories: Westside, Los Angeles Metro, San Fernando Valley, Santa Clarita Valley, Ventura County, and Santa Barbara County
Alyssa Lopez, MHA
Provider Relations Manager
Cell: 323-208-2007
Email: alylopez@chla.usc.edu
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For any additional questions and concerns, please email Provider Relations at providerrelations@chla.usc.edu.
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In order to assist with in-patient admissions for Care Network patients, the CHLA Access Center needs the following information to ensure that the correct CHLA specialty team is engaged and that the appropriate bed is available. Please click here to view.
ACCESS RESOURCES
RHUEMATOLOGY REFERRAL GUIDELINES
The Clinical Pathways Subcommittee in partnership with the Division of Rheumatology has put together referral guidelines. Please click here to view and use as a resource when referring patients to CHLA Rheumatology.
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